9861 Leslie St, Unit #201,
Richmond Hill, L4B 3Y4
+1 866-839-7263
info@e-commpro.com

Refund Policy

Refund Policy

Payment, Refunds, Upgrading and Downgrading Terms

By enrolling for training or services with us, either electronically or by way of phone order, you agree to pay e-commpro the fees indicated to you when you registered for the service / training.
The Service/ Training is billed in a “pre-paid” form, it is non-refundable. There will be no refunds or credits for partial months of service/training, upgrade/downgrade refunds or refunds for unused months. In order to treat everyone equally, no exceptions will be made unless otherwise stated.
Upgrades occur immediately (upon successful payment processing).
All prices quoted are in CDN Dollars. Additional taxes (HST) could be added depending on your province if you are located in Canada. Prices are subject to change at the sole discretion of e-commpro. Clients will be notified by email should there be an increase or change in pricing.
Payments can be made with credit card, check, or Paypal.
FAILURE TO RECOGNIZE CHARGES ON YOUR CREDIT CARD

If you fail to recognize the charges by e-commpro on your credit statement, and transaction fees are applied for “chargebacks”, you will be responsible to refund e-commpro for chargeback fees BEFORE service is restored.
Example: Payment Processors fees for chargebacks range from $15 USD to $25.00 USD.
We reserve the right to change the payment terms and fees without notice. Such change will be applicable as of the following subscription period. Clients can at any time cancel the current service. E-commpro will delete any relevant work/service from cancelled accounts.